Privacy Policy

Mediascope OÜ, registry code 17596066, Tallinn, Estonia ("Mediascope", "we", "us") respects your privacy. This Privacy Policy explains what personal data we collect through mediascopeest.com (the "Site") and our Services, why we collect it, and how you can exercise your rights.

1. Data controller

Mediascope OÜ acts as the data controller for personal data collected through the Site. You can contact us at info@mediascopeest.com for any privacy-related question or request.

2. What data we collect

• Contact form / demo request data: full name, work email, organisation name, organisation type, and any message you choose to submit.
• Usage data: basic technical data such as browser type, device type and pages visited, collected via cookies and similar technologies (see our Cookie Policy).
• Customer account data: for active subscribers, billing contact details, user seats and configuration data required to deliver the Services, as agreed in the applicable subscription agreement.

3. Why we process your data

Purpose	Legal basis
Responding to demo requests and enquiries	Legitimate interest / pre-contractual steps
Providing and billing the subscription Services	Performance of a contract
Site analytics and improving user experience	Consent (where required) / legitimate interest
Complying with tax and accounting obligations	Legal obligation

4. How long we keep your data

Contact form and demo request data is kept for as long as necessary to respond to your enquiry and for a reasonable follow-up period, typically no longer than 24 months if no relationship is established. Customer account data is retained for the duration of the subscription plus the period required by Estonian accounting and tax law (generally 7 years for accounting records).

5. Who we share data with

We do not sell personal data. We may share limited data with trusted service providers who help us operate the Site and Services (e.g. hosting, email delivery, analytics), each bound by appropriate data processing agreements. We may also disclose data where required by Estonian or EU law.

6. International transfers

Where any service provider processes data outside the European Economic Area, we ensure appropriate safeguards are in place, such as the European Commission's Standard Contractual Clauses.

7. Your rights

Under the EU General Data Protection Regulation (GDPR), you have the right to access, correct, delete or restrict processing of your personal data, to object to processing, and to data portability, where applicable. You also have the right to lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon).

8. Cookies

The Site uses cookies to operate correctly and, where enabled, to understand aggregate usage. See our Cookie Policy for details and how to manage your preferences.

9. Changes to this Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

10. Contact us

For any data protection request, please contact info@mediascopeest.com.